Good health care is important for everyone and each person would wish to access the very best from any health institution. In the longest time in history, a lot has always happened in many institutions and serious issues have occurred especially in the filing department. A lot of documents have been said to get lost, damaged, destroyed and the worst of it all getting burned in the event of a fire outbreak. On the other end we have all been caught up in long queues in hospitals waiting for hours on end for documents to be retrieved, results from the laboratory, prescriptions or to obtain any other sort of results. However all this has since changed in the recent past thanks to technology which has since introduced a concept of orderly filing through CPOE. This stands for “Computerized Provider Order Entry” which is an electronic application mainly being used in the healthcare institutions as a network to manage communication between departments and other medical staff within the institution. It is a state of the art technology that would not have come later than this owing to the achievements it has brought across. It is a system that has been acknowledged by many users to be of great benefit to them and more so to the patients who are the greatest beneficiaries.
Many in the medical profession can confirm that the medial world is now at ease with the entry of CPOE which has been embraced by many. They have considered it as a system worth any kind of expense by an institution’s management. However it is of importance to note that this is not only applicable to the big hospitals, but with the diverse technology of the day, even the small entities have since been advised to hang onto the same for growth purposes.
Everyone would confirm that it is not interesting to queue for a service of whatever kind. We get discouraged very fast. Never the less with CPOE, this is no more because of the benefits that are being experienced. Medics are known to have very illegible handwritings which at times are within their knowledge but for safety reasons, they just have to write like that. With this system there is no more paper work because all information is keyed into the system. Using the specialized codes that have been provided, all the necessary departments can see the information and act on it as required. You need not to call because CPOE can reroute every procedure however simple to the right department if it is well configured.
Filing and working with CPOE has been associated with many benefits. The very note able one is that the application has since faded off the known traditional paper work methods. Instead the efficiency of this system allows procedural follow up of what is happening around the patient right from admission through all the procedures to the point of discharge. The billing is also efficient with no cases of over or under charge. The effectiveness of this is that it reduces the telephone, fax and face to face communication between physicians because it is on several occasions that this will go through this system, which will give prompt response.
An additional benefit of the same is that chances of making errors in medication are nil. Since the instructions come from the physician to the pharmacist, he will only administer what has been prescribed without any options of overdose or a wrong interpretation on the basis of illegible handwritings. This also eliminates possibilities of confusion especially for medication that has names which sound the same as well as placing double orders. Manual filing has been used in many places. Being such a traditional way, it has more often than not resulted to documents getting misplaced. However with the CPOE system, confidentiality of the patient’s information is well assured. There is also the strong aspect of a safe back up in case of an eventuality. Through the system, the physicians can have steady follow ups about the patients during other visits and are able to advise otherwise.
CPOE is a technological aspect that is being adored within the health institutions and majority have fully implemented it putting them on another level. It helps in decision making about the patient by the attending medic because there is incorporation of patient information from various departments where the patient has been seen.
The important aspect of any technology or process is the ability to manage or use it. Despite the benefits CPOE has including being user friendly, it is recommended that one carries out a research and an assessment considering the cost against the advantages and for the fact that it has a significant expense. It is of essence that all the medical professionals get to know how to use it. The health institutions are therefore advised to promptly carry out efficient and proper training to all users to put them into the know how of the system. Conducting frequent refresher sessions is of essence because it helps identify any training and implementation gaps that need to be attended to. Doing a role play for demonstration purposes before being fully implemented and having a live usage could also help in familiarization.
For better results, every user should be able to understand the work flow before adoption of the system. However, CPOE is of better use to only qualified clinicians and of course those that have been authorized to do and it would be more advantageous if they have some IT background which could be sharpened. At some point CPOE would create new tasks as well as eliminate others. It would also lead to people being reassigned new roles because of the integration. The system would require maintenance every now and then hence before purchase the health institution should consider having technical people to do that as well handle the day in day out small problems including any modification that maybe required from time to time.
In conclusion, most health facilities and especially those that are already using it will confirm that filing using CPOE has become such a promising task which is promoting a partial percentage of proper health care delivery processes.